Privacy Policy

When you use ONUS services, we collect information necessary to provide payment processing and POS functionality. This includes:

• Business information (name, address, tax ID)

• Contact information (email, phone number)

• Payment processing data (transaction details, card information)

• Device and usage information (IP address, browser type, access times)

• Account credentials and preferences

We only collect information that is necessary to deliver our services effectively.

We use the information we collect to:

• Process payments and transactions securely

• Provide customer support and respond to inquiries

• Improve our products and services

• Detect and prevent fraud or security issues

• Comply with legal obligations and industry regulations

• Send important service updates and notifications

We will never sell your personal information to third parties.

Protecting your data is our top priority. We implement industry-leading security measures:

• End-to-end encryption for all payment data

• PCI DSS Level 1 compliance

• Regular security audits and penetration testing

• Multi-factor authentication for account access

• Secure data centers with 24/7 monitoring

• Employee background checks and security training

All sensitive payment information is encrypted and tokenized.

We may share your information only in the following circumstances:

• With payment processors and banking partners to complete transactions

• With service providers who help us operate our business (cloud hosting, analytics)

• When required by law or to respond to legal requests

• To protect our rights, property, or safety

• With your explicit consent

All third-party service providers are contractually obligated to protect your data.

You have control over your personal information:

• Access: Request a copy of your data

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your data (subject to legal requirements)

• Portability: Receive your data in a machine-readable format

• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at hello@onusms.com.

We retain your information for as long as necessary to:

• Provide our services to you

• Comply with legal, tax, and accounting requirements

• Resolve disputes and enforce our agreements

• Maintain security and prevent fraud

Transaction data is typically retained for 7 years to comply with financial regulations. Account information is retained while your account is active and for a reasonable period thereafter.